Terms of Service
Please read these Terms of Service carefully before creating a workspace or launching campaigns on LinkForge.
1. Acceptance of Terms
By registering an account, creating a workspace, or using any services provided by LinkForge("LinkForge", "we", "us", or "our"), you enter into a legally binding agreement to abide by these Terms of Service. If you are entering into this agreement on behalf of a company, organization, or legal entity, you represent that you have the authority to bind such entity to these terms.
If you do not agree with any part of these terms, you must not create an account or access the LinkForge platform.
2. Account Registration & Security
- Account Accuracy: You must provide accurate, current, and complete information during registration and keep your account details updated.
- Credential Security: You are responsible for safeguarding your login credentials, API keys, and session tokens. LinkForge enforces minimum 12-character passphrases and SHA-256 token hashing.
- Two-Factor Authentication (2FA): Email-based Two-Factor Authentication is supported and recommended for all workspace administrators. Enforced 2FA applies automatically to Business plan workspaces.
- Unauthorized Access: You must notify us immediately at security@linkforge.site if you suspect any unauthorized access to your workspace.
3. Subscriptions, Regional Pricing & Payments
LinkForge offers Free, Starter, Pro, and Business subscription tiers. Billed services are processed through our Merchant of Record partner, Dodo Payments.
Billing Cycles & Renewal
Paid plans are billed in advance on a recurring Monthly or Yearly basis. Subscriptions automatically renew at the end of each billing period unless cancelled through your Dodo billing portal prior to the renewal date.
Regional Currency Pricing
Prices are presented in regional currencies (USD $ or INR ₹) based on request geolocation. Taxes and local statutory levies are itemized during Dodo-hosted checkout.
Refunds & Cancellations
You may cancel your subscription at any time. Cancellation takes effect at the end of the current paid billing cycle. Refunds are evaluated in accordance with Dodo Payments refund policies.
4. Acceptable Use & Content Restrictions
You agree not to use LinkForge for any illegal, malicious, or abusive activities. Strictly prohibited behaviors include:
- Creating short links that redirect to phishing sites, malware, spyware, or ransomware.
- Transmitting unsolicited commercial communications (Spam) or deceptive redirects.
- Attempting to bypass destination Web Risk reputation scans or IP hashing security layers.
- Engaging in automated scraping or unauthorized API load testing against LinkForge edge servers.
Detailed rules are codified in our Acceptable Use Policy. Violation of these policies results in immediate link disabling and workspace suspension.
5. Custom Domains & Short Link Routing
LinkForge enables customers to connect branded custom domains via Cloudflare SSL verification. You warrant that you own or have full legal authorization to route traffic through any custom domain added to your workspace.
LinkForge is not responsible for domain registrar fees, third-party DNS misconfigurations, or domain name expirations managed outside our platform.
6. Intellectual Property & Brand Overlays
LinkForge retains all ownership rights, title, and interest in and to the platform software, user interface design, edge routing algorithms, and trademarks.
You retain ownership of all brand logos, custom QR overlays, and marketing copy uploaded to your workspace. By uploading assets, you grant LinkForge a limited license to host and render those assets to fulfill your link redirection requests.
7. Service Level & Edge Performance
LinkForge utilizes global edge infrastructure (Cloudflare Workers & KV) designed to deliver sub-50ms redirect latencies. While we target 99.9% platform availability, service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of uninterrupted operation during upstream network outages.
8. Limitation of Liability & Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LINKFORGE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE ARISING OUT OF YOUR USE OF THE SERVICE.
9. Termination & Account Suspension
We reserve the right to suspend or terminate any workspace immediately without notice upon detecting malicious activity, fraudulent billing, or material breach of these Terms. Upon termination, your right to access the workspace and route traffic via LinkForge short links will cease immediately.
10. Contact & Support
For legal inquiries, terms clarification, or compliance questions, please contact our legal team: